The Company

Formed in April 2001, UK Telematics have grown to become a major provider of asset and vehicle tracking services within the UK, tracking thousands of vehicles every day of the year.

Our robust hardware and simple to use interface has given us a solid base from which to build on. Working in partnership with the likes of EE, Vodafone, Microsoft and Garmin, we provide cutting edge technology at sensible prices for the public and private sector.

UK Telematics is built around a core concept of innovation. From our base on the Welsh/English border in Wrexham, we have built a team of people committed to customer service and providing a first class user experience.

UK Telematics are proud to hold ISO 9001 and Investors in People status. We also enjoy a low staff turnover figure.

As a full service provider, we design, develop, test, support and fine tune our entire product range in-house without using third parties. We continue to invest in talented people and develop new technology to make our customers lives easier. We have won awards for innovation and our customers tell us that our system is feature rich and easy to use – a difficult combination to reach and a continuous challenge for us.

Radius Payment SolutionsUK Telematics is part of Radius Payment Solutions Limited, one of the world’s leading service providers to the fleet and logistics market. Radius was established more than 27 years ago and now has over 1000 people located in 20 offices across the world.
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What can we do for your organisation?

UK Telematics building

How it works

UK Telematics is a Global Online Positioning Platform that delivers valuable, personalised information to enable organisations to manage their mobile resources more efficiently and securely.

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Have questions? Check here first to see if they have a quick answer.

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Our company policies.

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How it works

UK Telematics is a Global Online Positioning Platform that delivers valuable, personalised information to enable organisations to manage their mobile resources more efficiently and securely.

how it works

UK Telematics provides a comprehensive, highly cost effective, Internet based vehicle tracking solution. Unlike other more expensive less flexible solutions, UK Telematics does not require bespoke software loaded on to a PC to enable vehicle tracking and management. Simply with access to the Internet, customers can enjoy the significant benefits of UK Telematics.

Our simple to use web based tracking system combines an intuitive interface with intelligent mapping services to give you usable real-time data so that you can keep track of exactly where you fleet is and what they are doing at all times. You can preside over your whole fleet at a glance or select a single vehicle to monitor journey depart times, up to date vehicle location, speed and much more.


UK Telematics also provide customer specific solutions that can be tailored to the needs of an organisation.


Q1: How does the UK Telematics system work?

A1: UK Telematics provide a web based asset tracking system using GPS satellite positioning data and the GPRS communication network to transmit packets of data over the air.

The system works in real time on a ‘live’ updating format. There is no requirement to dial into vehicles or refresh screens.

Q2: What hardware is fitted to my vehicle/asset?

A2: Depending on what level of functionality you require, your vehicle(s) will be fitted with a VTU (Vehicle Tracking Unit) and the required GSM/GPRS antenna. All fitments are made in a covert fashion with no signs of the installation having taken place within the vehicle.

UK Telematics’s VTU’s are CE marked and approved for use in the UK by the UK Department of Transport VCA. In addition, UK Telematics’s hardware products have been extensively tested by the independent laboratory CETECOM.

Q3: Do I need to visit UK Telematics for installation to take place?

A3: No. UK Telematics operate a nationwide network of fully trained installation engineers, trained to FCS1362 and FITAS level standards. We will come to your depot or premises to carry out any installations at a time convenient to you.

Q4: Can I purchase online?

A4: Yes you can purchase selected models online through our Store. UK Telematics also provide bespoke solutions which are tailored for each client’s individual needs. Should you wish to purchase these products please Contact Us with your requirements.

Q5: I only want to purchase one or two trackers – is there a minimum order level?

A5: No. UK Telematics have many hundreds of customers who have a single tracker in a single vehicle. Our minimum length of contract is 12 months, but there is no minimum order level.

Q6: Is the system reliable? I need it to work 24/7.

A6: UK Telematics continue to invest heavily in providing a secure and reliable service. Our system comes with a guaranteed uptime of 99.75% all year round. Our secure servers in Manchester are stored in one of the UK’s most secure hosted environments used by many local authorities and local government organisations.

Q7: Can you provide a personal tracker?

A7: Yes. UK Telematics provide a range of devices suitable for personal tracking. Options include Panic Alert functions, extended battery life and motion sensors. See our section on Lone Worker systems for more details, or contact us with your requirements.

Q8: Do I need special training to use the UK Telematics system?

A8: The UK Telematics system has been designed to be used by someone with low levels of IT experience. Full training can be provided by UK Telematics for our customers, and we also supply a detailed PDF User Guide which is a complete ‘walk through’ the system and how to operate it.

The award winning UK Telematics interface is designed on a ‘KISS’ principle – and we continue to develop systems that are feature rich but simple to operate.

Q9: I need a more bespoke system as I have specialist vehicles. Can you help?

A9: Yes. UK Telematics have won awards for our ability to be innovative when it comes to providing solutions. Regardless of the types of vehicles you operate, we can provide a solution for your requirements. UK Telematics monitor a huge range of specialist vehicles from gully cleaners through to gritters and quad bikes. Let us know what you want to monitor, and we can provide the solution you need.

Q10: Is it possible for me to see a demonstration of the system?

A10: Yes. Ask to speak to one of our Sales Team and they will arrange for you to see a full demonstration of what our system is capable of. There is no obligation to purchase the system after such a demonstration.

Q11: How can I pay?

A11: We offer a range of options for the purchase of equipment. Contact us for more information on outright purchase, lease or rental. Lease and Rental agreements are subject to status and credit checks will be involved by a third party company.